Testimonials and Reviews

Customer Testimonials

I’ve noticed such a wonderful change in my pups. It says on Top Tails website that they become a part of your family. I would say that is true. Thank you guys! Boo and Samantha are in great hands.
Gregory F.
Manayunk, PA
Top Tails is wonderful! They really take the time to get to know you and your pet. I love the hand written notes. I feel safe with my dogs in their capable hands. Highly recommend!
Gladys A.
Philadelphia, PA
These guys are awesome. Our dog can be a hot mess sometimes but no matter who comes to walk him he’s always in good hands. They are easy to work with and were very patient when my wife had our son. We had to keep switching and adding appointments but Holly handled it well! Highly recommend Top Tails!
Jim M.
Roxborough, PA
My husband & I recently used Top Tails to pet sit for our cats while we were away on vacation. We had never used a pet sitting service before and had normally relied on friends/family for this. We decided to give it a try and couldn’t be happier. The online registering was simple and the free in-home initial consultation visit was convenient and friendly. When we came home from vacation, there were individual hand written notes about the cats for each day, all feeding instructions were followed, dishes washed, litter scooped daily, rug by the litter box vacuumed (that was a bonus since I didn’t request that), and we had two very happy cats upon our return. We have another vacation planned in a few months and we will definitely be using Top Tails again. I highly recommend them.
Christina M.
Mt. Airy, PA
Tanya, Holly and the rest of the crew at Top Tails were spectacular with my dog, Bruce. We used 2-3 times a week for regular walks during the 4 years we lived in Manayunk. We recently moved out of their service area and I was very sad we’d have to find new walkers as trustworthy as TT. They were very friendly and always made sure Bruce was happy and that I knew he was loved by the crew. They even got him a card and gift on his birthday – he loves mini tennis balls! I also loved the ease of scheduling and payment online. I highly recommend Top Tails and will miss them! Thanks for a great 4 years.
Jordan M.
Roxborough, PA
Top Tails (and walkers) cared for our two labs for the past 4 years. They have been nothing but superb! They treated our furry kids like their own and I always felt comfortable with their walkers in our home. They were very accommodating as our schedules were hectic (and suddenly would change). We never had an issue…. We were sad to leave Top Tails and only did so because we relocated to another state. I highly recommend!
Jessica G
Mt. Airy, PA
love Top Tails! I use them to watch my cat every time I go out of town and maybe I’m crazy, but I’m pretty sure she gets excited when I tell her that her sitters are coming. Prices are extremely reasonable, so honestly, if I’m going to be overnight at all, I use them! They leave super cute notes that reflect my pets’ actual personality, so I know they aren’t just writing stuff from their office or something. Highly recommend!
Josie R.
Roxborough, PA
Top Tails has been walking our dog Virginia on most weekdays for almost a year. Their service is excellent, flexible, and consistent. We use their monthly plan, which is easy to set up and manage online. Highly recommended…
Lance L.
Roxborough, PA
Top Tails has cared for our cats during vacations the past couple of years, and when we got our puppy this past December, looked after him daily for mid-day walks and potty breaks. Signing up for service was easy, and we loved getting the notes from each visit describing what happened, how our pets did, etc. The sitters and owner are friendly and responsive, and we have never had a problem with them coming and going from our place. We would recommend Top Tails to anyone who is looking for a pet sitting service any day!
Cheryl M.
Roxborough, PA
I truly cannot express how happy I’ve been with Top Tails’ services! This past year I bought two puppies and knowing that Top Tails would be in to check on them, feed them, and play with them made these first 7 months with them so much easier. What Top Tails does best is communication. The little notes they leave after each visit are A) very cute and B) really helpful. My younger puppy has had some stomach troubles so knowing whether she’s eating, drinking, playing normally even if I’m not there has been a huge help. Top Tails has also always been great about updating their profiles and helping me with any last minute changes to my schedule. The most important thing though is that they clearly really care about your pets. My roommate worked nights so she was often home during Top Tails’ visits. She always said that the walkers (especially our awesome regular walker Emma) were so sweet with my pups and that she could tell that Barkley and Flicka were always so happy to see her 🙂
Emily N.
Roxborough, PA
Simply a wonderful service for our family! Charlie dog loved the staff; they took great care of him, especially since he had to get medicine and some extra love every day. I can’t speak highly enough, smart and efficient staff.
Jamie J.
Manayunk, PA